Terms and Conditions

These Terms & Conditions govern the manner in which Annette Brown processes orders from clients (individually, a “client”) of www.afbrowndesign.com. These terms and conditions apply to the site and all products and services offered by AFBrownDesign.com (Annette Brown).

Ordering & Payments

All orders should be placed using the online shopping cart. AFBrownDesign.com (Annette Brown) requires a 100% payment for all products and services. If you encounter any difficulties, please contact help@afbrowndesign.com to get assistance.

All orders must be prepaid by credit card or PayPal (Orders paid via PayPal e-checks will be held until PayPal advises your funds have been received.)

Premium Materials

You, the client, assumes responsibility for securing any fee-based materials or stock art that you request.

Order Turnaround

AFBrownDesign.com (Annette Brown) strives to process orders in less time than indicated. Once payment is processed, I will incorporate your request into my work calendar. I will then contact you to confirm that I received your order and provide the anticipated completion date. If I do not receive correspondence from you within 24 hours, it is assumed that the you agree to the timeframe provided.

The turnaround time indicated on the product pages pertains to the deadline of the “first revision.” If your order is urgent, please email me at help@afbrowndesign.com to expedite your order for an additional fee.

Order Revisions

Orders include unlimited revisions within 30 days of receipt as long as revision requests are within the scope of the original order. Any new changes will require a new order and payment. Additional changes to the design beyond 30 days of receipt will incur additional charges.

Order Cancellations

Once an order has been processed, it cannot be cancelled. However, AFBrownDesign.com (Annette Brown) reserves the right to refuse / cancel orders that are deemed inappropriate or not a good fit.

Refunds

Due to the digital nature of products & services, all sales are final. Products created by and purchased from AFBrownDesign.com (Annette Brown) are non-refundable, unless orders are cancelled by Annette Brown herself.

Price Changes

AFBrownDesign.com (Annette Brown) reserves the right to update product prices at any time, for any reason. While she strives to maintain accurate and timely price information, AFBrownDesign.com (Annette Brown) is not responsible for errors, omissions, or otherwise inaccurate prices on the website. The final amount of money due per order is always determined at checkout time, not during shopping cart selection.

Copyright

Copyright for all custom graphics is transferred to the client upon delivery.

Changes to Terms & Conditions

AFBrownDesign.com (Annette Brown) reserves the right to update these terms and conditions at any time. At that time, she will revise the date at the bottom of this page. AFBrownDesign.com (Annette Brown) encourages clients to periodically check this page for any changes. The client acknowledges and agrees that it is his / her responsibility to periodically review these terms and conditions to become aware of any modifications.

Your Acceptance of These Terms

By using this Site, you indicate that you accept these terms of service. If you do not agree with these terms, please do not use this site. Your continued use of this site following the posting of changes to this policy will indicate your acceptance of such changes.

Contacting Me

If you have any questions about the aforementioned terms, site practices, or your dealings with this site, please contact AFBrownDesign.com at: help@afbrowndesign.com.

Last updated: November 18, 2016